1. What these terms cover

These terms apply when you search for, register, renew, transfer or manage a domain name through Firelent. They supplement our general terms; where the two differ on a domain question, these terms apply. The contracting party is Firelent UG (haftungsbeschränkt), Königstraße 38, 70173 Stuttgart, Germany.

2. Who actually registers your domain

Firelent is not itself a registrar. Registrations are performed through Name.com, Inc.as the sponsoring, ICANN-accredited registrar; we may work with other accredited registrars in the future, and you can always verify the sponsoring registrar of any domain through ICANN’s public Registration Data Lookup — or just ask us.

Because the domain system is layered, three further rule sets bind every registration, and by registering you accept them:

• the registrar’s registration agreement (currently Name.com’s), which governs the registration service itself;
• the ICANN consensus policies that apply to all registrars and registrants — including the transfer policy, the expired registration recovery policy and the dispute policies in section 8; and
• the terms of the registry that operates your domain ending; some endings (for example regulated ones) carry extra requirements, which are disclosed in the registrar’s agreement.

If these terms ever conflict with the registrar’s agreement or an ICANN policy, the registrar’s agreement and the ICANN policy prevail — those layers are outside our control.

3. What a registration is — and our position on it

Legally, a domain registration is a time-limited service, not property: it gives you the exclusive use of the name for the registered term, ending on the expiration date unless renewed. That said, our position is simple: it is your domain. It is registered with you as the registrant, it points wherever you decide, and if you ever want to move it to another provider, we help you do that (section 9) instead of standing in the way.

4. Connection to your project

When you register a domain through Firelent, we configure its DNS automatically so it serves your published project — that is the point of buying it here. You stay in control: you can adjust DNS, point the domain elsewhere, or use it with services outside Firelent. If you change the records we manage, your site may stop being reachable under the domain until they are corrected; the studio shows you the state either way.

5. Prices and renewal

• The first-year price and the regular renewal price are shown before you buy — including for endings whose first year is discounted. No surprise second-year pricing.
• Registrations renew automatically each term so your site does not die by accident. We remind you by email roughly one month and one week before expiration and, if a domain does expire unrenewed, once more within five days after — with instructions either way. You can switch off auto-renewal at any time in your project settings.
• A completed renewal is non-refundable. If a renewal payment fails, we notify you and retry; an unrenewed domain follows the expiration path in section 10, and recovering a domain from redemption can carry substantial registry fees, which we disclose where they apply.

6. Consumers: your withdrawal right and immediate registration

Registering a domain is an individual provisioning that we execute immediately: the name is taken for you the moment the registration completes, and it cannot be “unregistered” back into the state it was in. At checkout we therefore ask for your express consent that we perform the service immediately, together with your acknowledgment that your statutory withdrawal right lapses once the registration is completed (§ 356 BGB). Until execution begins, you can withdraw as described in our general terms.

7. Your registration data

• The registrant contact details you provide are passed to the registrar, the registry and — where ICANN rules require — ICANN and a data-escrow provider. Details are in our privacy policy.
• For most domain endings, your personal details are shielded from public lookups by default at no extra cost; a neutral proxy contact is published instead. Some registries do not permit this, which we indicate before purchase.
• Keep your contact data accurate and respond to verification emails. ICANN rules oblige the registrar to verify registrant data; ignoring a verification request can lead to suspension of the domain — this is a registry-level mechanism that we cannot override, only warn you about, which we do.

8. Acceptable use and disputes

Domains registered through Firelent must be used lawfully and in line with our platform rules, the registrar’s acceptable-use policy and registry policies. In particular: no phishing or deception, no spam infrastructure, no distribution of malware, no content that infringes others’ rights or harms minors.

If a third party claims your domain infringes their trademark, the claim is handled under ICANN’s mandatory dispute procedures — the UDRP or the faster URS — which can end in the transfer or cancellation of a domain. These proceedings run between you and the complainant under the applicable policy; we and the registrar implement their outcome.

9. Transfers — in and out

• Out: you may transfer your domain to another registrar at any time outside the locks ICANN imposes (a 60-day lock applies after a new registration or a previous transfer). We provide the authorisation code and unlock the domain on request without charging an exit fee — leaving must always be possible.
• In: where we support transferring an existing domain to Firelent, the same ICANN transfer policy governs the process, and a transfer typically extends the registration by a year (charged at the disclosed renewal price).

10. Expiration, redemption, deletion

Keeping a domain alive is ultimately your responsibility; our reminders (section 5) help, but do not shift it. An expired domain passes through the stages defined by the registrar and registry: typically a grace period in which normal renewal is still possible, then a redemption period with elevated recovery fees, then deletion — after which the name becomes publicly available and anyone may register it. Exact stages and durations depend on the domain ending.

11. Suspension and cancellation

The registrar or registry may suspend, cancel or transfer a domain where their agreement, ICANN policy or the law requires it — for example for inaccurate registration data, failed verification, abuse within the meaning of section 8, court or dispute-resolution orders. We may additionally stop serving a project under a domain where our general terms allow it; that alone does not cancel the registration itself.

12. Sanctions

We cannot provide domain services to persons or entities subject to applicable UN, EU or US sanctions, or located in comprehensively sanctioned territories, and may refuse, suspend or terminate the service where sanctions law requires it.

13. Changes and contact

We update these terms when ICANN policies, registry requirements or our registrar arrangements change; changes mandated by ICANN or by law can take effect immediately, all others follow the notice rules of our general terms. ICANN also publishes a plain-language summary of registrant rights — the “Registrants’ Benefits and Responsibilities” — worth reading once.

Questions about a domain, the sponsoring registrar or these terms: support@firelent.com.