Legal

DMCA copyright policy

Version 1.0 · Last updated 15 September 2026

How to report copyright infringement.

1. Scope

Firelent hosts what our customers build. If something published through Firelent infringes your copyright, this page tells you how to get it addressed. We are a German company; we honor both the notice-and-takedown regime of the US Digital Millennium Copyright Act (DMCA) and the notice mechanism of Art. 16 of the EU Digital Services Act — one process below serves both.

2. Filing a copyright notice

Send your notice to abuse@firelent.com(subject “Copyright notice”), in English or German, containing:

  • identification of the copyrighted work you claim is infringed (or a representative list, if there are many);
  • the exact URL(s) of the allegedly infringing material on a Firelent-hosted site or project — precise enough for us to find it;
  • an explanation of why the material infringes — why the use is not licensed or otherwise permitted;
  • your name, postal address and email address;
  • a statement that you believe in good faith that the use is not authorized by the rights holder, its agent or the law;
  • a statement, under penalty of perjury where applicable, that the information in the notice is accurate and that you are the rights holder or authorized to act for them; and
  • your physical or electronic signature.

3. What we do with it

We confirm receipt, review the notice, and where it is complete and substantiated we remove or disable access to the material expeditiously. The customer who published it is informed, receives the substance of your notice, and is told why we acted — as the DSA requires, decisions come with reasons on both sides.

4. Counter-notice

If your content was removed and you believe the removal was a mistake or misidentification, send a counter-notice to the same address containing: identification of the removed material and where it appeared, a statement under penalty of perjury (where applicable) of your good-faith belief that the removal was erroneous, your name, address and email, consent to the jurisdiction of the courts at your residence (or Stuttgart, Germany, if outside the US) for disputes about the notice, and your signature. Where the law provides for it, we forward the counter-notice to the original complainant and may restore the material after 10–14 business days unless they inform us that they have sought a court order.

5. Repeat infringers and misuse

  • Accounts that repeatedly infringe lose the ability to publish and, in serious cases, are terminated under our general terms.
  • Knowingly false notices and counter-notices carry legal liability for the sender — and repeatedly abusive complainants lose priority handling under the DSA. Do not weaponize this process.

6. Trademarks and other rights

For trademark abuse, impersonation and other non-copyright violations, use the process on Report abuse — the platform-rules prohibitions on impersonation and brand cloning apply there.